Pan Pacific Laser
The Laser Vision Center of Hawaii
 


 
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Lifetime Care Commitment

At Pan Pacific Laser Vision Center our ultimate goal is patient satisfaction. We have created a comprehensive Lifetime Assurance Program for Re-Treatments.

Our Re-Treatment Policy is a way of helping patients maintain the best possible vision after their treatment. Although the vast majority of our patients experience significant improvement in their vision after a single treatment, there may be cases where patients may benefit from a re-treatment, or otherwise known as an enhancement. As part of our goal to help you attain the best vision possible, we have developed the Lifetime Assurance Program.

 

This program applies to all patients who have had laser vision correction performed at our facility. It is highly unlikely that you will require an enhancement. However, this is difficult to predict; so you can be reassured from knowing that you are automatically enrolled into this policy once you have undergone the primary procedure at Pan Pacific Laser Vision Center.

 

Your surgeon will only approve that you undergo an enhancement if it is deemed to be safe and beneficial. Some patients will not be qualified for the enhancement procedure due to:

 

  1. Cornea is too thin to undergo further surgery;
  2. Loss, deterioration or change of vision due to a medical condition or ocular disease, such as diabetes, cataracts or glaucoma;
  3. A change in the refractive error due to a cataract or cataract surgery following Laser Vision Correction;
  4. Seeking to correct presbyopia, which occurs as part of the natural aging process and cannot be reversed through Laser Vision Correction;
  5. Have experienced a deterioration of vision due to irregular astigmatism;
  6. Unacceptable curvature of the cornea, thereby compromising their vision, if they were to proceed with additional treatment;
  7. Have already obtained such good visual results (20/30 or better) that the benefits of additional treatment would be minimal or possible worsen present acuity;
  8. Patients who fail to comply with post-operative guidelines; and
  9. Patients who fail to be examined by Pan Pacific Laser or its affiliated co-managing eye specialists for all required one-year post-operative visits.

 

At Pan Pacific Laser Vision Center we do not require you to visit one of our eye specialists annually after the first year to qualify for the Lifetime Assurance Program.  If you notice changes in your vision after one year, have your regular eye doctor perform an examination.  If no ocular condition(s) has been determined to be the cause of your visual changes, you may then contact Pan Pacific Laser for an evaluation to proceed with an enhancement.

 

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